Your FAQs Answered

Our delivery costs vary depending on your preferences. Please refer to our Delivery Information page for detailed pricing.

Yes, all our packaging is discreet and plain, ensuring that your delivery remains confidential with just the essential address information.

Currently, we do not offer pickup services. However, we are actively working on making this option available at local shops across the UK.

Upon placing your order, we will send you an order ID via email. Use this ID to track your order status here.

You can review our comprehensive privacy policy here.

Yes, all payment transactions on Sweetypy are encrypted to safeguard your details and protect your money from potential threats.

Absolutely. Our servers are meticulously secured to provide you with complete peace of mind regarding the safety of your data.

Yes, we do! You can take advantage of Buy Now Pay Later options from Klarna, PayPal, or Clearpay.

If you need to amend or cancel your order, please contact Sweetypy Customer Care immediately after placing it. Once your order has been processed by our warehouse team, cancellation may not be possible. However, you can return the item for free using our Returns process. Visit our Returns page for more details.

If you're unsatisfied with your purchase, you can return the item under our guarantee. Visit our Returns page for instructions on initiating a refund.

You can reach us via email at [email protected]. Alternatively, feel free to call us or use our online chat

Sweetypy is a pioneering adult sex toy marketplace that provides buyers and sellers with a unique platform to trade sex toys and lingerie on a global scale.

If you're interested in selling sex toys or lingerie, you can sign up as a seller on Sweetypy. Please refer to the footer for more details on how to get started.

For additional information about Sweetypy, visit our About Us page.